Policies

SHIPPING POLICY:

We process and ship orders within 1–3 business days. Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping time typically takes 3–5 business days within the United States, depending on your location.

Shipping rates are calculated at checkout. We are not responsible for delays caused by carriers, weather conditions, or incorrect shipping information provided at checkout.

Please double-check your address before placing your order. We are not responsible for packages delivered to incorrect addresses.

Return & Exchange Policy

We accept exchanges only within 7 days of delivery. Items must be unworn, unwashed, and in original condition with tags attached.

We do not offer refunds. Store credit or exchanges only.

Customers are responsible for return shipping costs unless the item arrives damaged or incorrect.

Final Sale Items:  
The following are final sale and cannot be returned or exchanged:

• Items purchased with store credit  
• Sale / discounted items

CONTACT US:

For questions about your order, sizing, or availability, please contact us:

Email: bykatherind@gmail.com
Instagram: @bykatherindamilet

We typically respond within 24–48 business hours.